Whether you’re starting something new or need help with an existing service, our support team is available anytime you need us.

Open a New Account

Our support specialists are available 24/7 to guide you through opening your new account.

Call Anytime: 1-866-224-5708
Find a Support Advisor Near You: Locate Advisor

Online Services & Technical Help

Need help accessing your account or using online services?

Available 24/7: 1-877-879-2495
Live Chat: Available through our support app or website

Help With an Existing Account

Questions about your current account? Our experts are ready to assist.

Customer Care (24/7): 1-866-281-7436
Contact your personal advisor directly or reach out via the secure portal.

International Support

If you’re calling from outside the U.S., we’re here for you.

International Line: +1-877-879-2495
Global support available 24/7

Headquarters & Mailing Address

Support Division
One North Jefferson Ave.
St. Louis, MO 63103

Important Security Reminder

For your safety, please do not include the following in any email or chat messages:

• Account numbers

• Usernames or passwords

• Social Security numbers

We also cannot accept these types of instructions via email or chat:

• Buy/sell orders

• Fund transfers or disbursement instructions

• Change of address requests

Please use the secure account portal or contact us by phone for sensitive matters.